How To Fix ICL_SERVICES031 - There are no incorrect claims with status &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SERVICES - Message Class for Services

• Message number: 031

• Message text: There are no incorrect claims with status &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SERVICES031 - There are no incorrect claims with status &1 ?

  The SAP error message ICL_SERVICES031 indicates that there are no incorrect claims with the specified status. This error typically arises in the context of the SAP Claims Management module, where users are trying to process or review claims that are expected to be in a certain status but are not found.
  Cause:
  
  No Claims in Specified Status: The most straightforward cause is that there are genuinely no claims in the system that match the specified status. This could be due to claims being processed, closed, or simply not existing in that status.
  Incorrect Status Filter: The status filter applied may be incorrect or not applicable to the claims you are trying to review.
  Data Synchronization Issues: There may be issues with data synchronization or updates that have not been reflected in the system.
  User Permissions: The user may not have the necessary permissions to view claims in that status.
  
  Solution:
  
  Check Claim Status: Verify the status you are filtering by. Ensure that you are looking for the correct status and that it is applicable to the claims you expect to find.
  Review Claims: Navigate to the claims management area and manually check for claims that should be in the specified status. This can help confirm whether the issue is with the filter or if there are indeed no claims.
  Adjust Filters: If you are using a report or transaction that allows for filtering, try adjusting the filters to see if you can retrieve claims in different statuses.
  Data Refresh: If you suspect data synchronization issues, consider refreshing the data or checking with your IT department to ensure that all data is up to date.
  User Permissions: Confirm that you have the necessary permissions to view the claims in question. If not, contact your system administrator to adjust your access rights.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Claims Management for more details on claim statuses and processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to claims management, such as ICLM (Claims Management) or ICLD (Claims Data).
  Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message ICL_SERVICES031.