How To Fix ICL_SC054 - Catalog item contains invalid subservices

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 054

• Message text: Catalog item contains invalid subservices

What causes this issue?

The selected benefits catalog item &v1& is a composite service and uses
subservices.
At least one of the subservices used has no valid version for the given
validity or calculation date (e.g. claim date).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

With benefits catalog item &v1&, check whether all subservices used have
a valid version for the given date. To do so:
On the <ZK>SAP Easy Access</> screen, choose <ZK>Insurance -> Claims
Management -> Master Data -> Benefits, Services, and Fees Catalogs ->
Change Catalog Item</>.
Enter the catalog item &v1&.
Check the validity periods of the subservices used.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC054 - Catalog item contains invalid subservices ?

  The SAP error message ICL_SC054, which states "Catalog item contains invalid subservices," typically occurs in the context of SAP Convergent Charging or SAP Convergent Invoicing when there is an issue with the configuration of a service catalog item. This error indicates that one or more subservices associated with a catalog item are not valid or cannot be processed correctly.
  Causes:
  
  Invalid Subservice Configuration: The subservices linked to the catalog item may not be correctly defined or may have been deleted or deactivated.
  Inconsistent Data: There may be inconsistencies in the data related to the subservices, such as incorrect status or missing attributes.
  Dependency Issues: The catalog item may depend on other services or configurations that are not available or are incorrectly set up.
  Versioning Issues: If there are multiple versions of the catalog item or subservices, there may be conflicts or issues with the active version.
  Authorization Issues: The user may not have the necessary permissions to access or view the subservices.
  
  Solutions:
  
  Check Subservice Configuration: Review the configuration of the subservices linked to the catalog item. Ensure that they are correctly defined and active.
  Validate Data Consistency: Use transaction codes like ICL_CATALOG or ICL_SC to check for any inconsistencies in the data related to the catalog item and its subservices.
  Review Dependencies: Ensure that all dependencies for the catalog item and its subservices are correctly set up and active.
  Check Versioning: If applicable, verify that the correct version of the catalog item and subservices is being used. You may need to activate or adjust the version settings.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the catalog item and its subservices.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of the software you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL_CATALOG, ICL_SC, and others that may help in diagnosing and resolving the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.