How To Fix ICL_SC016 - Item &1 from catalog &2 could not be locked

ICL_SC016 - Overview

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 016

• Message text: Item &1 from catalog &2 could not be locked

What causes this issue?

Due to a system error, the benefits/services/fees catalog item cannot
be locked.

System Response

At present, processing of a benefits/services/fees catalog item is not
possible in change mode.

How to fix this error?

Perform one of the following activities:
Switch to display mode.
Select the @3I@ icon with the text <ZK>Display <-> Change</>.
Try to process the benefits/services/fees catalog item later on.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC016 - Item &1 from catalog &2 could not be locked ?

  The SAP error message ICL_SC016 indicates that a specific item from a catalog could not be locked. This typically occurs in the context of SAP's Industry Solution for Insurance (ICL) or similar modules where catalog items are managed.
  
  Cause:
  The error can be caused by several factors, including:
  
  Concurrency Issues: Another user or process may have already locked the item, preventing your transaction from acquiring the lock.
  Database Locking: The database may have a lock on the item due to ongoing transactions or processes that have not yet been completed.
  Authorization Issues: The user may not have the necessary permissions to lock the item in question.
  System Configuration: There may be configuration issues in the system that prevent proper locking mechanisms from functioning.
  
  
  Solution:
  To resolve the ICL_SC016 error, you can take the following steps:
  
  
  Check for Locks: Use transaction code SM12 to check for existing locks on the item. If another user has locked the item, you may