How To Fix ICL_REUSE006 - List of "My Recently Processed Claims" deleted for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_REUSE - Standard Text for Error Messages in Claim Processing

• Message number: 006

• Message text: List of "My Recently Processed Claims" deleted for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_REUSE006 - List of "My Recently Processed Claims" deleted for user &1 ?

  The SAP error message ICL_REUSE006 indicates that the list of "My Recently Processed Claims" has been deleted for a specific user. This message typically arises in the context of the SAP Claims Management module, where users can view and manage their recently processed claims.
  Cause:
  The error can occur due to several reasons:
  
  User Action: The user may have manually deleted their list of recently processed claims.
  System Cleanup: The system may have performed a cleanup operation that removed old or unnecessary data, including the list of recently processed claims.
  Authorization Issues: The user may not have the necessary authorizations to view the list, leading to the perception that it has been deleted.
  Technical Issues: There could be a technical issue or bug in the system that is causing the list to not display correctly.
  
  Solution:
  To resolve the issue, consider the following steps:
  
  Check User Actions: Confirm whether the user intentionally deleted the list. If so, they may need to reprocess claims to repopulate the list.
  Reprocess Claims: Encourage the user to process claims again, which should automatically update their list of recently processed claims.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access and view their recently processed claims. This may involve checking roles and permissions in the SAP system.
  System Logs: Check system logs for any errors or warnings that may indicate why the list was deleted or is not displaying.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team to investigate any underlying technical issues or bugs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for the Claims Management module to understand how the "My Recently Processed Claims" feature works and any related configurations.
  User Training: Ensure that users are trained on how to manage their claims and understand the implications of deleting their lists.
  
  By following these steps, you should be able to address the error message and restore the functionality for the affected user.