How To Fix ICL_REPORTS018 - Claim &1: Policy product used does not have any company code

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_REPORTS -

• Message number: 018

• Message text: Claim &1: Policy product used does not have any company code

What causes this issue?

A policy product &v2&-&v3&-&v4& (PROD-GEN-VERS) for which no company
code has been specified is being used in claim &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify the company code in the policy product or change the assignment
in the claim.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_REPORTS018 - Claim &1: Policy product used does not have any company code ?

  The SAP error message ICL_REPORTS018 indicates that there is an issue with a claim related to a policy product that does not have an associated company code. This typically occurs in the context of the SAP Insurance Claims Management module, where policies and claims are processed.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Company Code: The policy product associated with the claim does not have a company code assigned in the system. This can happen if the policy was created incorrectly or if the configuration for the policy product is incomplete.
  Incorrect Configuration: The policy product may not be properly configured in the system, leading to the absence of a company code.
  Data Inconsistency: There may be inconsistencies in the data related to the policy or the claim, such as missing or incorrect entries in the relevant tables.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Policy Product Configuration:
  
  Navigate to the configuration settings for the policy product in the SAP system.
  Ensure that the company code is correctly assigned to the policy product. This can usually be found in the customizing settings under the relevant insurance module.
  
  
  
  Review Policy Details:
  
  Access the specific policy associated with the claim and verify that all required fields, including the company code, are filled out correctly.
  If the policy was created manually, check for any missing information.
  
  
  
  Update or Correct Data:
  
  If you find that the company code is missing, you may need to update the policy product to include the correct company code.
  If the policy product is incorrect, consider creating a new policy product with the correct configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring policy products and handling claims.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, ICL for claims management, and others that may be pertinent to your specific SAP environment.
  User Roles: Ensure that you have the necessary permissions to view and edit policy products and claims in the SAP system.
  Testing: After making changes, conduct tests to ensure that the error does not reoccur and that claims can be processed successfully.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message ICL_REPORTS018.