How To Fix ICL_REPORTS013 - Claim &1: Policy product used does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_REPORTS -

• Message number: 013

• Message text: Claim &1: Policy product used does not exist

What causes this issue?

A non-existent policy product &v2&-&v3&-&v4& (PROD-GEN-VERS) is being
used in the claim.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create the policy product or change the assignment in the claim.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_REPORTS013 - Claim &1: Policy product used does not exist ?

  The SAP error message ICL_REPORTS013 indicates that there is an issue with a claim where the policy product used does not exist in the system. This error typically arises in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management module.
  
  Cause:
  
  Missing Policy Product: The policy product referenced in the claim may not be defined in the system. This could happen if the product was never created, was deleted, or if there is a typo in the product code.
  Incorrect Configuration: The configuration settings for the insurance products may not be set up correctly, leading to the system not recognizing the product.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incorrect product definitions.
  Inactive Product: The product might be inactive or not available for the specific claim type being processed.
  
  
  Solution:
  
  Verify Product Existence: