How To Fix ICL_REPORTS001 - Claim &1, policy product &2: Company code updated to &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_REPORTS -

• Message number: 001

• Message text: Claim &1, policy product &2: Company code updated to &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_REPORTS001 - Claim &1, policy product &2: Company code updated to &3 ?

  The SAP error message ICL_REPORTS001 typically relates to issues in the Insurance Claims Management module, specifically when dealing with claims and policy products. The message indicates that there has been an update to the company code associated with a claim and policy product, which may not align with the expected configuration or data integrity rules in the system.
  Cause:
  
  Data Inconsistency: The company code for the claim may not match the company code for the associated policy product. This can happen if there have been changes in the organizational structure or if data was incorrectly entered.
  Configuration Issues: The system may not be configured correctly to handle claims and policies across different company codes.
  User Actions: A user may have attempted to change the company code manually, leading to this inconsistency.
  
  Solution:
  
  Verify Data: Check the claim and policy product data to ensure that the company codes are consistent. You can do this by reviewing the claim details and the associated policy product in the SAP system.
  Update Configuration: If the company codes need to be aligned, you may need to update the configuration settings in the SAP system to ensure that claims and policies are correctly linked to the appropriate company codes.
  Consult Documentation: Review SAP documentation or consult with your SAP support team to understand the implications of changing company codes and the correct procedures to follow.
  Error Handling: If the error persists, consider implementing error handling procedures or workflows to manage such discrepancies in the future.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on handling company code updates in claims.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., ICL claims management transactions) that can help you navigate and resolve issues related to claims and policies.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to claims and policies, as unauthorized changes can lead to errors.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that there are no further inconsistencies in the data.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.