How To Fix ICL_RBP117 - &1 event &2 / subclaim &3: Automatic performer assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_RBP - RBP: Message Class

• Message number: 117

• Message text: &1 event &2 / subclaim &3: Automatic performer assignment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_RBP117 - &1 event &2 / subclaim &3: Automatic performer assignment ?

  The SAP error message ICL_RBP117 typically relates to issues with automatic performer assignment in the context of claims management, particularly in the area of insurance or financial services. This error can occur when the system is unable to automatically assign a performer (such as a user or a role) to a specific event or subclaim.
  Cause:
  The error can be caused by several factors, including:
  
  
  Configuration Issues: The automatic performer assignment may not be properly configured in the system. This could involve missing or incorrect settings in the relevant customizing tables or transaction codes.
  
  
  Missing Master Data: The necessary master data (such as user roles, organizational units, or other relevant entities) may be incomplete or not set up correctly.
  
  
  Event or Subclaim Issues: The specific event or subclaim referenced in the error message may not have the required attributes or may not be linked to the appropriate performers.
  
  
  Authorization Problems: The user attempting to perform the action may not have the necessary authorizations to assign performers.
  
  
  Solution:
  To resolve the ICL_RBP117 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for automatic performer assignment in the relevant customizing transactions (e.g., SPRO).
  Ensure that the necessary settings for events and subclaims are correctly defined.
  
  
  
  Verify Master Data:
  
  Check the master data related to the performers, events, and subclaims to ensure that all required data is present and correctly maintained.
  
  
  
  Review Event/Subclaim Attributes:
  
  Investigate the specific event and subclaim mentioned in the error message to ensure they are correctly set up and linked to the appropriate performers.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action. This may involve checking user roles and profiles.
  
  
  
  Debugging:
  
  If the issue persists, consider using debugging tools in SAP to trace the execution flow and identify where the assignment process is failing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the ICL_RBP117 error for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SU01 (for user management).
  SAP Notes: Search for SAP Notes related to ICL_RBP117 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the ICL_RBP117 error effectively.