How To Fix ICL_POL063 - First of all, assign the insured object as a damaged object

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POL - Messages for Policy Snapshot, Policy, and ...

• Message number: 063

• Message text: First of all, assign the insured object as a damaged object

What causes this issue?

The claim is based on a policy product in which the function <ZK>Use
Multiple Insured Objects</> is active. For this reason, an insured
object must also be assigned to each subclaim.
<ZH>Note</>: To activate the function <ZK>Use Multiple Insured Objects
</>, you must select the <ZK>Multiple Insured Objects</> checkbox in
Customizing activity <ZK>Configure Policy Products</> at the level of
<ZK>Version of Policy Product</> (Customizing path: <ZK>SAP Insurance</>
-> <ZK>Claims Management -> Claim -> Product Configuration -> Configure
Policy Products</>).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

On the <ZK>Damaged Objects</> screen, assign an insured object as a
damaged object and save.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POL063 - First of all, assign the insured object as a damaged object ?

  The SAP error message ICL_POL063 typically occurs in the context of insurance claims processing within the SAP system, particularly when dealing with insured objects and damage claims. This error indicates that the system requires you to assign an insured object as a damaged object before proceeding with certain actions related to the claim.
  Cause:
  The error arises when you attempt to process a claim or perform an action that requires the identification of a damaged object, but the system does not recognize any insured object as being marked or assigned as damaged. This can happen if:
  
  The insured object has not been properly linked to the claim.
  The status of the insured object has not been updated to reflect that it is damaged.
  There may be a configuration issue or missing data in the claim processing setup.
  
  Solution:
  To resolve the ICL_POL063 error, follow these steps:
  
  
  Check the Insured Object: Ensure that the insured object related to the claim is correctly identified and exists in the system.
  
  
  Assign the Damaged Object:
  
  Navigate to the claim processing screen where you can manage insured objects.
  Look for an option to assign or mark the insured object as damaged. This may involve selecting the object and updating its status or attributes to indicate that it has been damaged.
  
  
  
  Update Claim Information: After assigning the insured object as damaged, ensure that all relevant claim information is updated accordingly.
  
  
  Save Changes: Once the insured object is marked as damaged, save your changes and attempt to proceed with the claim processing again.
  
  
  Consult Documentation: If you are unsure how to perform these actions, refer to your organization's SAP documentation or user manuals for specific instructions related to your version of SAP.
  
  
  Contact Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Modules: This error is typically encountered in the SAP Insurance (ICL) module, which handles insurance claims and policy management.
  User Roles: Ensure that you have the necessary permissions to modify insured object statuses and process claims.
  Training: If you frequently encounter this error, consider additional training on the claims processing module to better understand the workflow and requirements.
  
  By following these steps, you should be able to resolve the ICL_POL063 error and continue with your claim processing tasks.