How To Fix ICL_PMI020 - Connection to the partner system could not be made

ICL_PMI020 - Overview

• Message type: E = Error

• Message class: ICL_PMI - FS-CM / FS-PM Interface

• Message number: 020

• Message text: Connection to the partner system could not be made

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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ICL_PMI020 - Details

• The SAP error message ICL_PMI020 indicates that there is a problem with establishing a connection to a partner system. This error typically occurs in the context of SAP's Integration with external systems, such as when using the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the partner system.
  Incorrect Configuration: The connection parameters (like hostname, port, or protocol) may be incorrectly configured in the SAP system.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the partner system.
  Partner System Down: The partner system may be down or not reachable due to maintenance or other issues.
  Authentication Issues: There may be issues with the credentials or authentication methods used to connect to the partner system.
  Protocol Mismatch: The communication protocol (e.g., HTTP, HTTPS, RFC) may not be supported or configured correctly on either side.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use