How To Fix ICL_PAYMENT036 - Error in determination of payments

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_PAYMENT - Message Class for Payments

• Message number: 036

• Message text: Error in determination of payments

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_PAYMENT036 - Error in determination of payments ?

  The SAP error message ICL_PAYMENT036, which indicates "Error in determination of payments," typically arises in the context of the SAP Claims Management module (ICL). This error can occur during the payment processing phase when the system is unable to determine the appropriate payment details for a claim.
  Causes:
  
  Missing Configuration: The payment configuration for the specific claim type may not be set up correctly in the system.
  Incorrect Master Data: There may be issues with the master data related to the claim, such as missing or incorrect payment terms, payment methods, or vendor information.
  Incomplete Claim Data: The claim itself may be missing required information that is necessary for payment determination.
  Authorization Issues: The user may not have the necessary authorizations to process payments for the claim.
  System Errors: There could be a temporary system error or inconsistency in the database that is preventing the payment determination process.
  
  Solutions:
  
  
  Check Configuration: Review the payment configuration settings in the SAP system. Ensure that all necessary parameters for payment determination are correctly set up.
  
  Navigate to the relevant configuration settings in SPRO (SAP Project Reference Object) and verify the payment processing settings for claims.
  
  
  
  Review Master Data: Ensure that all relevant master data (e.g., vendor, payment terms) is complete and accurate. Check for any missing or incorrect entries.
  
  Use transaction codes like BP (Business Partner) to review vendor details.
  
  
  
  Validate Claim Data: Check the claim for completeness. Ensure that all required fields are filled out and that there are no inconsistencies.
  
  Use transaction codes like ICL_CLAIM to review the claim details.
  
  
  
  Check Authorizations: Verify that the user has the necessary authorizations to process payments. This may involve checking user roles and permissions in the system.
  
  Use transaction code SU53 to analyze authorization issues.
  
  
  
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Use transaction code SLG1 to view application logs.
  
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Contact Support: If the issue persists after checking the above areas, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL_CLAIM, BP, SLG1, and SU53 for troubleshooting.
  Documentation: Review SAP documentation related to Claims Management and payment processing for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_PAYMENT036 error in your SAP system.