How To Fix ICL_PAYMENT009 - There are no payment-relevant benefit values available

ICL_PAYMENT009 - Overview

• Message type: E = Error

• Message class: ICL_PAYMENT - Message Class for Payments

• Message number: 009

• Message text: There are no payment-relevant benefit values available

What causes this issue?

The system was unable to find any payment-relevant benefit values.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL_PAYMENT009 - Details

• The SAP error message ICL_PAYMENT009 indicates that there are no payment-relevant benefit values available for processing a payment in the context of the Insurance Claims Management (ICM) module. This error typically arises when the system is unable to find the necessary data to process a payment for a claim.
  Causes:
  
  Missing Benefit Values: The claim may not have any associated benefit values that are marked as payment-relevant.
  Incorrect Configuration: The configuration settings for benefits or payment processing may not be set up correctly.
  Data Entry Issues: There may be issues with how the claim or benefits were entered into the system, leading to missing or incorrect data.
  Status of the Claim: The claim may be in a status that does not allow for payment processing.
  Incomplete Processing: Previous steps in the claims processing workflow may not have been completed, leading to a lack of payment-relevant data.
  
  Solutions:
  
  Check Benefit Values: Review the claim to ensure that there are