How To Fix ICL_NOTES002 - Enter a communication type for the category 'Standard Note'

ICL_NOTES002 - Overview

• Message type: E = Error

• Message class: ICL_NOTES - Message Class: Notes

• Message number: 002

• Message text: Enter a communication type for the category 'Standard Note'

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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ICL_NOTES002 - Details

• The SAP error message ICL_NOTES002 indicates that there is a missing communication type for the category 'Standard Note' in the SAP system. This error typically arises when trying to create or manage standard notes in the SAP system, particularly in the context of the SAP Converged Billing or similar modules.
  
  Cause:
  The error occurs because the system requires a specific communication type to be defined for the 'Standard Note' category, and this configuration is either missing or incorrectly set up. The communication type is essential for the system to know how to handle the standard notes, including how they should be processed or communicated.
  
  Solution:
  To resolve this error, you need to define the communication type for the 'Standard Note' category. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration area. This is usually found under the path: SPRO -> SAP Reference IMG