How To Fix ICL_NEG038 - Unknown message category exists in the offer/demand class

ICL_NEG038 - Overview

• Message type: E = Error

• Message class: ICL_NEG - FS-CM: Negotiation

• Message number: 038

• Message text: Unknown message category exists in the offer/demand class

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_NEG038 - Unknown message category exists in the offer/demand class ?

  The SAP error message ICL_NEG038: Unknown message category exists in the offer/demand class typically occurs in the context of the SAP Industry Solution for Insurance (IS-Insurance) or in the context of the SAP Convergent Charging (SAP CC) module. This error indicates that there is an issue with the configuration of the offer or demand class, specifically related to message categories that are not recognized by the system.
  
  Cause:
  
  
  Configuration Issues: The most common cause of this error is that the offer or demand class has been configured with a message category that does not exist or is not defined in the system.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing entries in the relevant tables that define message categories.
  Custom Development: If there are custom developments or enhancements in the system, they may not be properly aligned with the standard configurations, leading to this error.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings