How To Fix ICL_NEG008 - Negotiation &2: Offer/demand &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_NEG - FS-CM: Negotiation

• Message number: 008

• Message text: Negotiation &2: Offer/demand &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_NEG008 - Negotiation &2: Offer/demand &1 does not exist ?

  The SAP error message ICL_NEG008 indicates that there is an issue with the negotiation process in the SAP system, specifically that the offer or demand referenced in the negotiation does not exist. This error typically arises in the context of the SAP Insurance module, particularly in the area of claims management or negotiations related to insurance contracts.
  Cause:
  
  
  Non-Existent Offer/Demand: The most straightforward cause is that the offer or demand identified by the system does not exist in the database. This could be due to:
  
  The offer/demand was deleted or not created.
  There is a typographical error in the offer/demand ID being referenced.
  The offer/demand is in a different status that does not allow it to be accessed.
  
  
  
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues where the data has not been updated correctly.
  
  
  Authorization Issues: The user may not have the necessary permissions to view or access the offer/demand.
  
  
  Solution:
  
  
  Verify Offer/Demand ID: Check the offer/demand ID referenced in the error message. Ensure that it is correct and exists in the system. You can do this by:
  
  Navigating to the relevant transaction or report in SAP to look up the offer/demand.
  Using transaction codes like ICL1 or ICL2 to check the status of offers/demands.
  
  
  
  Check Data Integrity: Ensure that the data in the system is consistent and that there are no missing entries. If the offer/demand should exist but does not, it may need to be recreated.
  
  
  Review User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the offer/demand. This may involve checking roles and permissions in the SAP system.
  
  
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further. They can check for any underlying issues with the database or system configuration.
  
  
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as sometimes bugs in the software can lead to such errors.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the SAP Insurance module, such as ICL1 (Create Offer), ICL2 (Display Offer), and ICL3 (Change Offer).
  SAP Notes: Check the SAP Support Portal for any notes related to the ICL_NEG008 error. There may be specific fixes or recommendations provided by SAP.
  Documentation: Review the SAP documentation for the Insurance module to understand the negotiation process and how offers/demands are managed.
  
  By following these steps, you should be able to identify the cause of the ICL_NEG008 error and implement a solution to resolve it.