How To Fix ICL_LIT023 - Result of litigation level &1 has already been accepted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_LIT - FS-CM: Litigation

• Message number: 023

• Message text: Result of litigation level &1 has already been accepted

What causes this issue?

You tried to reject the result of litigation level &V1&, but this has
already been accepted.

System Response

It is no longer possible to reject the result of ligiation level &V1&.

How to fix this error?

Regardless of whether you have already saved, you can do the following:
You have <ZH>not yet saved</>: You can exit the claim without saving,
select it again, and accept the result of the litigation level.
You have <ZH>already saved</>: You can delete litigation level &V1& and
create it again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_LIT023 - Result of litigation level &1 has already been accepted ?

  The SAP error message ICL_LIT023 indicates that the result of a litigation level (in the context of insurance claims) has already been accepted. This typically occurs in the context of managing claims and litigation processes within the SAP system, particularly in the Insurance Claims Management module.
  Cause:
  The error arises when an attempt is made to process or modify a litigation level that has already been finalized or accepted. This could happen due to:
  
  Trying to re-enter or change a litigation result that has already been confirmed.
  Attempting to perform an action that is not allowed on an accepted litigation level, such as changing the status or details of the litigation.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Review the Litigation Level: Check the status of the litigation level in question. Ensure that it is indeed marked as accepted and verify the details associated with it.
  
  
  Check for Required Actions: If you need to make changes, determine if there are any processes or approvals required to modify an accepted litigation level. In some cases, you may need to create a new litigation level or a follow-up action instead of modifying the existing one.
  
  
  Consult Documentation: Refer to the SAP documentation or user manuals related to the Insurance Claims Management module for specific guidelines on handling accepted litigation levels.
  
  
  User Permissions: Ensure that you have the necessary permissions to perform actions on litigation levels. Sometimes, restrictions may be in place based on user roles.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on handling litigation levels.
  Training and Documentation: Ensure that users involved in claims management are trained on the processes related to litigation levels to prevent similar issues in the future.
  System Configuration: Review the configuration settings in your SAP system related to claims and litigation management to ensure they align with your business processes.
  
  By following these steps, you should be able to address the error and understand the implications of working with accepted litigation levels in SAP.