How To Fix ICL_LIT016 - Subclaim &1 has been assigned multiple times

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_LIT - FS-CM: Litigation

• Message number: 016

• Message text: Subclaim &1 has been assigned multiple times

What causes this issue?

The <DS:GLOS.36592F432E0E6893E10000009B38F985>subclaim</> &V1& has been
assigned more than once.
A subclaim must be assigned just once.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system outputs an error message.

How to fix this error?

Assign subclaim &V1& just once and delete all other assignments for this
subclaim.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_LIT016 - Subclaim &1 has been assigned multiple times ?

  The SAP error message ICL_LIT016 indicates that a subclaim has been assigned multiple times, which is not allowed in the system. This typically occurs in the context of insurance claims processing, where each subclaim should be unique and not duplicated.
  Cause:
  The error can arise due to several reasons:
  
  Duplicate Assignment: The same subclaim has been assigned to multiple claims or instances, which violates the uniqueness constraint.
  Data Entry Errors: Manual data entry mistakes can lead to the same subclaim being entered multiple times.
  System Configuration Issues: Incorrect configuration in the claims management module may lead to improper handling of subclaims.
  Integration Issues: If there are integrations with other systems (like third-party claims management systems), data synchronization issues may cause duplicates.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Duplicates:
  
  Review the claims and subclaims in the system to identify where the duplication is occurring. Look for the specific subclaim number mentioned in the error message.
  
  
  
  Correct Data Entry:
  
  If the duplication is due to manual entry, correct the entries to ensure that each subclaim is unique.
  
  
  
  Adjust Assignments:
  
  If a subclaim has been incorrectly assigned to multiple claims, reassign it to the correct claim or remove the duplicate assignments.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the claims management module to ensure that it is set up correctly to prevent duplicate assignments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on handling subclaims and claims management.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or configurations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Roles: Ensure that users have the appropriate roles and permissions to manage claims and subclaims effectively, as this can impact data integrity.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.