How To Fix ICL_INVSTG007 - Configuration error in claim data retrieve for context INVSTG_UPDATE

ICL_INVSTG007 - Overview

• Message type: E = Error

• Message class: ICL_INVSTG - Claim Investigation Message Class

• Message number: 007

• Message text: Configuration error in claim data retrieve for context INVSTG_UPDATE

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

In IMG activity <ZK>Define Context-Specific Data Selection</>, check the
settings for the context INVSTG_UPDATE.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICL_INVSTG007 - Details

• The SAP error message ICL_INVSTG007 indicates a configuration error related to the claim data retrieval process in the context of INVSTG_UPDATE. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with insurance claims or similar processes.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Configuration: There may be missing or incorrect configuration settings in the Claims Management module that prevent the system from retrieving the necessary claim data.
  
  
  Data Inconsistencies: There could be inconsistencies or missing data in the claim records that the system is trying to access.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the claim data.
  
  
  Custom Enhancements: If there are custom enhancements or modifications in the system, they may not be correctly implemented or may conflict with standard processes.
  
  
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could lead