How To Fix ICL_INVSTG003 - Configuration error in claim data retrieve for context INVSTG_SEND

ICL_INVSTG003 - Overview

• Message type: E = Error

• Message class: ICL_INVSTG - Claim Investigation Message Class

• Message number: 003

• Message text: Configuration error in claim data retrieve for context INVSTG_SEND

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

In IMG activity <ZK>Define Context-Specific Data Selection</>, check the
settings for context INVSTG_SEND.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICL_INVSTG003 - Details

• The SAP error message ICL_INVSTG003 indicates a configuration error in the claim data retrieval process for the context INVSTG_SEND. This error typically arises in the context of the Insurance Claims Management module, particularly when there are issues with the configuration settings related to claims processing.
  Possible Causes:
  
  Missing Configuration: The necessary configuration settings for the claim data retrieval process may not be set up correctly in the system.
  Incorrect Mapping: There may be incorrect or incomplete mapping of fields between the claim data and the expected structure in the system.
  Authorization Issues: The user or process attempting to retrieve the claim data may not have the necessary authorizations.
  Data Integrity Issues: There may be inconsistencies or missing data in the claim records that are being accessed.
  System Updates or Changes: Recent updates or changes to the system configuration may have introduced inconsistencies.
  
  Solutions:
  
  
  Check Configuration Settings:
  
  Navigate to the configuration settings for the Insurance Claims Management module.
  Ensure that all