How To Fix ICL_IBNR031 - Data is not consistent (see error log)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_IBNR - Messages for IBNR, Subrogation, Salvage Expectancy Reserves

• Message number: 031

• Message text: Data is not consistent (see error log)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_IBNR031 - Data is not consistent (see error log) ?

  The SAP error message ICL_IBNR031, which states "Data is not consistent (see error log)," typically occurs in the context of the SAP Insurance module, particularly when dealing with claims management or insurance-related data processing. This error indicates that there is an inconsistency in the data being processed, which could be due to various reasons.
  Causes:
  
  Data Integrity Issues: There may be missing or incorrect data in the database that violates the expected data integrity rules.
  Configuration Errors: Incorrect configuration settings in the insurance module can lead to inconsistencies.
  Incomplete Transactions: If a transaction was not completed properly, it may leave the system in an inconsistent state.
  Custom Code Issues: If there are custom developments or enhancements, they might not handle certain scenarios correctly, leading to data inconsistencies.
  Database Issues: Corruption or issues in the underlying database can also lead to inconsistencies.
  
  Solutions:
  
  Check the Error Log: The first step is to check the detailed error log associated with the message. This log will provide more specific information about what data is inconsistent.
  Data Validation: Review the data involved in the transaction or process that triggered the error. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and constraints.
  Configuration Review: Verify the configuration settings in the insurance module to ensure they are set up correctly. This may involve checking policy types, claim types, and other related settings.
  Transaction Review: If the error occurred during a specific transaction, review that transaction for completeness and correctness. Ensure that all necessary steps were followed.
  Custom Code Review: If there are custom developments, review the code to ensure it is functioning as intended and handling all scenarios correctly.
  Database Consistency Check: If you suspect database issues, consider running consistency checks or database repair tools, if available.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. They can provide more in-depth analysis and support.
  Documentation: Review the official SAP documentation for the Insurance module to understand the expected data structures and integrity rules.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the ICL_IBNR031 error.