How To Fix ICL_HYBRIS001 - Classification system for SAP Hybris integration could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_HYBRIS - Integration with SAP Hybris

• Message number: 001

• Message text: Classification system for SAP Hybris integration could not be created

What causes this issue?

INCLUDE ICL_CLASSFCTN_HYBRIS_GT OBJECT DOKU ID TX
The system could not create the <AB>ICL_HYBRIS_INT</> class.

System Response

It is not possible to classify the claims from FS-CM.

How to fix this error?

Run the <AB>RICL_SETUP_CLASSIFCTN_HYBRIS</> report.
Start transaction <AB>CL02</> and check whether the <AB>ICL_HYBRIS_INT
</> class (class type 650) exists with the characteristics listed under
"Diagnosis".
Contact SAP if the class does not exist.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_HYBRIS001 - Classification system for SAP Hybris integration could not be created ?

  The error message "ICL_HYBRIS001 Classification system for SAP Hybris integration could not be created" typically indicates an issue with the integration setup between SAP and SAP Hybris (now known as SAP Commerce Cloud). This error can arise due to various reasons, including configuration issues, missing components, or incorrect settings.
  Causes:
  
  Configuration Issues: The integration settings between SAP and Hybris may not be correctly configured. This includes incorrect URLs, credentials, or other integration parameters.
  Missing Components: Required components or packages for the integration may not be installed or activated in either SAP or Hybris.
  Authorization Problems: The user account used for the integration may not have the necessary permissions to create or modify the classification system.
  Network Issues: Connectivity problems between the SAP system and the Hybris system can prevent successful integration.
  Version Compatibility: There may be compatibility issues between the versions of SAP and Hybris being used.
  
  Solutions:
  
  Check Configuration: Review the integration configuration settings in both SAP and Hybris. Ensure that all parameters are correctly set, including URLs, credentials, and any other required settings.
  Verify Components: Ensure that all necessary components for the integration are installed and activated in both systems. This may include specific add-ons or modules in Hybris.
  User Permissions: Check the permissions of the user account being used for the integration. Ensure that it has the necessary rights to create and modify classification systems.
  Network Connectivity: Test the network connection between the SAP and Hybris systems. Ensure that there are no firewalls or network issues blocking communication.
  Check Logs: Review the logs in both SAP and Hybris for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to the official SAP and Hybris documentation for integration to ensure that all steps have been followed correctly.
  Update Systems: If there are known compatibility issues, consider updating either SAP or Hybris to a version that is compatible with the other.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the integration between SAP and Hybris.
  Community Forums: Engage with community forums or SAP support for insights from other users who may have encountered similar issues.
  Integration Guides: Review integration guides provided by SAP for detailed steps on setting up and troubleshooting the integration.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.