How To Fix ICL_H259 - A reversed or released repetitive payment cannot be paid out

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 259

• Message text: A reversed or released repetitive payment cannot be paid out

What causes this issue?

The repetitive payment has already been reversed or released. It
therefore cannot be paid out.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H259 - A reversed or released repetitive payment cannot be paid out ?

  The SAP error message ICL_H259 indicates that a reversed or released repetitive payment cannot be paid out. This error typically occurs in the context of the SAP Insurance module, particularly when dealing with repetitive payments or transactions that have been reversed or released.
  Cause:
  The error can arise due to several reasons:
  
  Reversal of Payment: A payment that was previously made has been reversed, and the system does not allow for a payout of a reversed transaction.
  Release of Payment: If a repetitive payment has been released, it may not be eligible for further processing until certain conditions are met.
  Incorrect Status: The payment status may not be appropriate for the action you are trying to perform (e.g., trying to pay out a payment that is in a status that does not allow for payouts).
  Configuration Issues: There may be configuration settings in the SAP system that prevent the processing of certain types of payments.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Payment Status: Verify the status of the payment in question. Ensure that it is not in a reversed or released state.
  Review Transaction History: Look at the transaction history to understand the sequence of events leading to the current state. This can help identify if a reversal or release was performed incorrectly.
  Correct the Payment: If the payment was reversed or released in error, you may need to correct the transaction or reprocess it according to your business rules.
  Consult Documentation: Review SAP documentation or help resources related to repetitive payments and their statuses to ensure compliance with the expected processes.
  Configuration Check: If the issue persists, check with your SAP administrator or support team to ensure that the system configuration allows for the intended payment processing.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP, such as F110 for automatic payment transactions.
  User Roles and Permissions: Ensure that the user attempting to process the payment has the necessary permissions to perform the action.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.