How To Fix ICL_H237 - Creation of subseq.claim not poss. CollInv &1 has payment level "CollInv"

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 237

• Message text: Creation of subseq.claim not poss. CollInv &1 has payment level "CollInv"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H237 - Creation of subseq.claim not poss. CollInv &1 has payment level "CollInv" ?

  The SAP error message ICL_H237 indicates that the creation of a subsequent claim is not possible because the collateral invoice (CollInv) has a payment level set to "CollInv". This typically occurs in the context of insurance claims processing or financial transactions where collateral invoices are involved.
  Cause:
  
  Payment Level Configuration: The payment level for the collateral invoice is set to "CollInv", which may restrict the ability to create subsequent claims. This setting usually indicates that the invoice is still in a state that does not allow further claims to be processed against it.
  Invoice Status: The status of the collateral invoice may not permit the creation of subsequent claims. For example, if the invoice is already settled or in a closed state, it may prevent further claims.
  Business Rules: There may be specific business rules or configurations in your SAP system that dictate when and how subsequent claims can be created based on the status of the collateral invoice.
  
  Solution:
  
  Check Payment Level: Review the payment level of the collateral invoice. If it is set to "CollInv", consider whether it needs to be changed to allow for subsequent claims. This may involve adjusting the configuration in the SAP system.
  Review Invoice Status: Check the status of the collateral invoice. If it is in a state that does not allow for subsequent claims, you may need to change its status or resolve any outstanding issues.
  Consult Documentation: Refer to your organization's SAP documentation or guidelines regarding the handling of collateral invoices and subsequent claims. There may be specific procedures to follow.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or a consultant who specializes in SAP claims processing for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on handling collateral invoices and claims.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to claims processing, collateral invoices, and payment levels.
  User Roles and Authorizations: Ensure that you have the necessary permissions to create subsequent claims and modify invoice statuses, as restrictions may be in place based on user roles.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.