How To Fix ICL_H211 - Internal system error: No payment proposal item for subclaim &1, item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 211

• Message text: Internal system error: No payment proposal item for subclaim &1, item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H211 - Internal system error: No payment proposal item for subclaim &1, item &2 ?

  The SAP error message "ICL_H211 Internal system error: No payment proposal item for subclaim &1, item &2" typically occurs in the context of the SAP Claims Management module, particularly when dealing with payment proposals for subclaims. This error indicates that the system is unable to find a corresponding payment proposal item for the specified subclaim and item.
  Causes:
  
  Missing Payment Proposal: The payment proposal for the specified subclaim may not have been created or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the data related to the subclaim or payment proposal, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the Claims Management module could lead to this error.
  System Bugs: There may be bugs or issues in the SAP system that are causing this internal error.
  
  Solutions:
  
  Check Payment Proposal: Verify if a payment proposal exists for the specified subclaim and item. If it does not exist, you may need to create a new payment proposal.
  Review Subclaim Data: Check the details of the subclaim and ensure that all necessary data is correctly entered and consistent.
  Recreate Payment Proposal: If the payment proposal is missing or incorrect, try to recreate it. This can often resolve issues related to missing items.
  Check Configuration: Review the configuration settings in the Claims Management module to ensure they are set up correctly.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Look for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates to fix known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing claims and payment proposals, such as ICL1 for creating claims or ICL2 for displaying claims.
  Documentation: Review SAP documentation related to Claims Management and payment processing for additional insights and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message effectively.