How To Fix ICL_H153 - Internal error, PBO for inv.processing header, ICLH34. Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 153

• Message text: Internal error, PBO for inv.processing header, ICLH34. Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H153 - Internal error, PBO for inv.processing header, ICLH34. Contact SAP ?

  The SAP error message "ICL_H153 Internal error, PBO for inv.processing header, ICLH34" typically indicates an internal issue within the SAP system related to the processing of invoices in the Insurance Claims Management (ICM) module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or bugs in the software.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the ICM module or related components can lead to this error.
  Data Inconsistencies: Missing or incorrect data in the invoice processing header or related tables may trigger this error.
  Software Bugs: There may be known bugs in the version of SAP you are using that could cause this internal error.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with standard processing.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the ICM module to ensure they are set up correctly. This includes checking the settings for invoice processing and related components.
  Data Validation: Validate the data in the invoice processing header and related tables. Look for any missing or incorrect entries that could be causing the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. SAP may have released notes that address this specific error or provide guidance on how to resolve it.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require the assistance of a developer or SAP consultant.
  Contact SAP Support: If the issue persists and you cannot find a resolution, it is advisable to contact SAP Support. Provide them with the error message, context, and any steps you have already taken to troubleshoot the issue.
  
  Related Information:
  
  SAP Support Portal: Use the SAP Support Portal to search for known issues, patches, and updates related to your version of SAP.
  Community Forums: Check SAP Community forums for discussions related to this error. Other users may have encountered similar issues and shared their solutions.
  Documentation: Review the official SAP documentation for the ICM module to ensure that you are following best practices for configuration and data management.
  
  Conclusion:
  The "ICL_H153 Internal error" is a technical issue that may require a combination of configuration checks, data validation, and possibly support from SAP. By following the steps outlined above, you can work towards identifying and resolving the underlying cause of the error.