How To Fix ICL_H143 - Error with discount at item level. Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 143

• Message text: Error with discount at item level. Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H143 - Error with discount at item level. Contact SAP ?

  The SAP error message ICL_H143 typically indicates an issue related to discounts applied at the item level in a sales document or billing document. This error can arise in various scenarios, particularly when dealing with pricing conditions, discounts, or when integrating with SAP's condition technique.
  Cause:
  
  Incorrect Condition Records: The condition records for discounts may not be set up correctly in the system.
  Pricing Procedure Issues: The pricing procedure assigned to the sales document may not be configured to handle discounts properly.
  Item Category Settings: The item category may not allow for discounts or may have restrictions that prevent the discount from being applied.
  Master Data Issues: Customer or material master data may have inconsistencies that affect pricing and discounts.
  Custom Logic: If there are custom enhancements or user exits in place, they may be interfering with the discount calculation.
  
  Solution:
  
  Check Condition Records: Verify that the condition records for the discounts are correctly maintained in the system. Use transaction codes like VK11 to check and maintain condition records.
  Review Pricing Procedure: Ensure that the pricing procedure assigned to the sales document is correctly configured to include the discount conditions. You can check this in the configuration settings under SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  Examine Item Category: Check the item category settings to ensure that it allows for discounts. You can do this in the configuration settings under SPRO -> Sales and Distribution -> Sales -> Sales Document -> Define Item Categories.
  Validate Master Data: Review the customer and material master data for any inconsistencies that might affect pricing. Ensure that the relevant fields are populated correctly.
  Debug Custom Logic: If there are any custom enhancements or user exits, review the code to ensure that it is not causing the issue. You may need to involve a developer if custom logic is suspected to be the cause.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 for condition records, and VA01, VA02, VA03 for sales documents.
  SAP Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and condition techniques.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the issue persists after following these steps, it may be necessary to contact SAP support for further assistance, especially if it involves deeper technical issues or system bugs.