How To Fix ICL_H139 - Internal error during invoice navigtion: Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 139

• Message text: Internal error during invoice navigtion: Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H139 - Internal error during invoice navigtion: Contact SAP ?

  The SAP error message "ICL_H139 Internal error during invoice navigation: Contact SAP" typically indicates that there is an internal issue within the SAP system related to the navigation of invoices, particularly in the context of the Insurance Claims Management (ICM) module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or bugs in the software.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the ICM module or related components may lead to navigation errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors during invoice processing.
  Software Bugs: There may be known bugs in the version of SAP you are using that affect invoice navigation.
  Authorization Issues: Lack of proper authorizations for the user trying to access the invoice may also lead to errors.
  System Performance: Performance issues or system overload can sometimes cause unexpected behavior in SAP.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the ICM module to ensure they are set up correctly. Consult with your SAP Basis or functional consultant for assistance.
  Data Validation: Run data consistency checks to identify and correct any inconsistencies in the database. This may involve checking for missing or incorrect entries related to invoices.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error, including patches or updates that need to be applied.
  User Authorizations: Verify that the user has the necessary authorizations to access and navigate invoices. Adjust roles and permissions as needed.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, it is advisable to contact SAP Support for further assistance. Provide them with detailed information about the error, including the steps that led to it and any relevant logs.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the ICM module to understand the expected behavior and configuration settings.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these often contain fixes for known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the "ICL_H139 Internal error during invoice navigation" error in your SAP system.