How To Fix ICL_H135 - Internal error (SUBRC=&1) when changing claim item grouping &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 135

• Message text: Internal error (SUBRC=&1) when changing claim item grouping &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H135 - Internal error (SUBRC=&1) when changing claim item grouping &2 ?

  The SAP error message ICL_H135, which indicates an "Internal error (SUBRC=&1) when changing claim item grouping &2," typically arises in the context of the SAP Claims Management module. This error suggests that there is an issue with the internal processing of the claim item grouping, which could be due to various reasons.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to the claim items or their groupings.
  Configuration Issues: Incorrect configuration settings in the Claims Management module could lead to this error.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing unexpected behavior.
  System Bugs: There could be a bug in the SAP system that is causing this internal error.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the claim items and their groupings. Look for any missing or incorrect data that could be causing the issue.
  Review Configuration: Ensure that the configuration settings for the Claims Management module are correct. This includes checking the settings for claim item groupings.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require the assistance of a developer.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve the issue.
  Consult Documentation: Review the official SAP documentation for Claims Management to ensure that all processes are being followed correctly.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error details, including the SUBRC value and any relevant context.
  
  Related Information:
  
  SUBRC Values: The SUBRC value in the error message can provide additional context about the nature of the error. Different values may indicate different underlying issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as ICL01 (Create Claim) and ICL02 (Change Claim), to help navigate the module.
  User Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights.
  
  By following these steps, you should be able to diagnose and potentially resolve the ICL_H135 error in your SAP system.