How To Fix ICL_H132 - Action "Manual approval selection" cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 132

• Message text: Action "Manual approval selection" cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H132 - Action "Manual approval selection" cancelled ?

  The SAP error message "ICL_H132 Action 'Manual approval selection' cancelled" typically occurs in the context of the SAP Claims Management module, particularly when dealing with the approval process for claims. This error indicates that the action for manual approval selection has been canceled, which can happen for several reasons.
  Causes:
  
  User Cancellation: The user may have manually canceled the approval process.
  Authorization Issues: The user may not have the necessary authorizations to perform the manual approval selection.
  System Configuration: There may be issues with the configuration of the approval workflow in the SAP system.
  Data Issues: There could be inconsistencies or missing data in the claim that prevent the approval process from proceeding.
  Technical Errors: There may be underlying technical issues or bugs in the SAP system that are causing the cancellation.
  
  Solutions:
  
  Check User Actions: Verify if the user inadvertently canceled the action. If so, they can attempt to initiate the approval process again.
  Review Authorizations: Ensure that the user has the appropriate authorizations to perform the manual approval selection. This may involve checking roles and permissions in the SAP system.
  Configuration Review: Review the configuration settings for the claims approval workflow. Ensure that all necessary steps and conditions are correctly set up.
  Data Validation: Check the claim data for any inconsistencies or missing information that could be causing the cancellation. Ensure all required fields are filled out correctly.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the cancellation.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Claims Management for detailed information on the approval process and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.