How To Fix ICL_H124 - Disbursement amount is zero, or no payable invoice item found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 124

• Message text: Disbursement amount is zero, or no payable invoice item found

What causes this issue?

The system was unable to find any invoice items that were suitable for
disbursement.

System Response

No payment is created.

How to fix this error?

Ensure that the invoice items contain a disbursement amount that is
greater than zero.
If there are no invoice items with a disbursement amount greater than
zero, create a new invoice item and then create a new payment.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H124 - Disbursement amount is zero, or no payable invoice item found ?

  The SAP error message ICL_H124 indicates that there is an issue with the disbursement amount being zero or that there are no payable invoice items found in the system. This error typically occurs in the context of the SAP Insurance module, particularly when dealing with claims processing and disbursements.
  Causes:
  
  
  Zero Disbursement Amount: The disbursement amount may be calculated as zero due to various reasons, such as:
  
  No valid claim amount is available for disbursement.
  The claim has already been fully paid, resulting in no remaining amount to disburse.
  Incorrect or missing data in the claim or invoice.
  
  
  
  No Payable Invoice Item Found: This can occur if:
  
  There are no associated payable invoices linked to the claim.
  The invoice items have not been properly created or posted in the system.
  The invoice items are in a status that does not allow for disbursement (e.g., blocked or not yet approved).
  
  
  
  Solutions:
  
  
  Check Claim Details:
  
  Review the claim to ensure that it has valid