How To Fix ICL_H104 - No insured entered: Go to the Prescription screen


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_H - Health Insurance

  • Message number: 104

  • Message text: No insured entered: Go to the Prescription screen

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_H104 - No insured entered: Go to the Prescription screen ?

    The SAP error message ICL_H104 "No insured entered: Go to the Prescription screen" typically occurs in the context of SAP's Insurance Management or Health Insurance modules. This error indicates that the system requires information about the insured person (the individual covered by the insurance) before proceeding with a transaction, such as creating a prescription or processing a claim.

    Cause:

    1. Missing Insured Information: The primary cause of this error is that the system does not have any insured person data entered for the transaction you are trying to perform.
    2. Incorrect Navigation: The user may not have navigated to the correct screen or may have skipped necessary steps in the process.
    3. Data Entry Error: There may be a data entry error where the insured information was not saved or was incorrectly entered.

    Solution:

    1. Navigate to the Prescription Screen: Follow the error message's instruction to go to the Prescription screen. Ensure that you are in the correct module and screen where insured information can be entered.
    2. Enter Insured Information:
      • Look for fields related to the insured person (such as name, insurance number, date of birth, etc.) and fill them in.
      • Ensure that all mandatory fields are completed.
    3. Check for Existing Records: If the insured person should already be in the system, verify that their record exists and is active. You may need to search for the insured person using their identification number or other relevant details.
    4. Save Changes: After entering the necessary information, make sure to save the changes before proceeding with the transaction.
    5. Consult Documentation: If you are unsure about the required fields or the process, refer to your organization's SAP documentation or user manuals for guidance.

    Related Information:

    • User Roles and Permissions: Ensure that you have the necessary permissions to enter or modify insured information in the system.
    • Training and Support: If you continue to encounter issues, consider reaching out to your SAP support team or attending training sessions to better understand the system's requirements.
    • System Configuration: In some cases, the issue may be related to system configuration. If you suspect this is the case, consult with your SAP administrator or IT department.

    By following these steps, you should be able to resolve the ICL_H104 error and proceed with your transaction in SAP.

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