How To Fix ICL_H058 - No suitable records found for repetitive payments

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 058

• Message text: No suitable records found for repetitive payments

What causes this issue?

You entered selection criteria for which no data was found.

System Response

The system cannot generate any repetitive payments as there is no data
available.

How to fix this error?

Enter less specific selection criteria so that matching data records can
be found.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H058 - No suitable records found for repetitive payments ?

  The SAP error message ICL_H058 ("No suitable records found for repetitive payments") typically occurs in the context of the SAP Insurance module, particularly when dealing with repetitive payments in the context of claims or policy management. This error indicates that the system could not find any records that match the criteria for processing repetitive payments.
  Causes:
  
  Missing Data: The records for the repetitive payments may not exist in the database. This could be due to incorrect data entry or missing configuration.
  Incorrect Selection Criteria: The selection criteria used to retrieve the records may be too restrictive or incorrect, leading to no records being found.
  Status of Records: The records that are supposed to be processed may be in a status that does not allow them to be selected for repetitive payments.
  Configuration Issues: There may be issues with the configuration of the repetitive payment process in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or process the records.
  
  Solutions:
  
  Check Data Entry: Verify that the data for the repetitive payments has been entered correctly and that the records exist in the system.
  Review Selection Criteria: Ensure that the selection criteria used to search for repetitive payments are correct and not overly restrictive.
  Check Record Status: Look into the status of the records to ensure they are eligible for processing. If they are in a status that prevents processing, you may need to change their status.
  Configuration Review: Review the configuration settings for repetitive payments in the SAP system to ensure they are set up correctly.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access and process the records.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the repetitive payment process and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as ICL1 for claims management or ICL2 for policy management.
  SAP Notes: Check for any SAP Notes related to the error message ICL_H058, as they may provide specific fixes or patches.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.