How To Fix ICL_H021 - Enter an existing diagnosis certainty

ICL_H021 - Overview

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 021

• Message text: Enter an existing diagnosis certainty

Self-Explanatory Message

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ICL_H021 - Details

• The SAP error message ICL_H021: Enter an existing diagnosis certainty typically occurs in the context of the SAP Claims Management module, particularly when dealing with health insurance claims or similar processes. This error indicates that the system requires a valid entry for the "diagnosis certainty" field, which is a critical component in processing claims related to medical diagnoses.
  
  Cause:
  The error is triggered when:
  
  The user attempts to save or process a claim without entering a valid diagnosis certainty.
  The diagnosis certainty field is either left blank or filled with an invalid value that does not correspond to the predefined options in the system.
  The system is configured to require a specific set of values for diagnosis certainty, and the input does not match any of these values.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check the Diagnosis Certainty Field: Ensure that you have entered a value in the diagnosis certainty field. This field should not be