How To Fix ICL_FSRI024 - No matching subclaim found for payment item in claim &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_FSRI - Messages for FS-RI

• Message number: 024

• Message text: No matching subclaim found for payment item in claim &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_FSRI024 - No matching subclaim found for payment item in claim &1 ?

  The SAP error message ICL_FSRI024 indicates that there is no matching subclaim found for a payment item in a claim. This typically occurs in the context of insurance claims processing within the SAP system, particularly in the SAP Claims Management module.
  Cause:
  The error can arise due to several reasons, including:
  
  Data Entry Errors: The payment item may have been incorrectly entered or linked to a subclaim that does not exist.
  Missing Subclaim: The subclaim that the payment item is supposed to reference may not have been created or may have been deleted.
  Incorrect Configuration: There may be issues with the configuration of the claims processing settings in SAP, leading to mismatches between claims and subclaims.
  Payment Item Status: The payment item may be in a status that does not allow it to be linked to a subclaim.
  Timing Issues: If the payment item was created before the subclaim, or if there are timing issues in the processing sequence, this error may occur.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Verify Subclaim Existence: Check if the subclaim referenced by the payment item exists in the system. If it does not, you may need to create it.
  Check Payment Item Details: Review the details of the payment item to ensure it is correctly linked to the appropriate subclaim.
  Review Configuration: Ensure that the configuration settings for claims and subclaims in SAP are correct. This may involve checking the customizing settings in the SAP system.
  Status Check: Verify the status of both the payment item and the subclaim to ensure they are in a state that allows for linking.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling claims and subclaims.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify claims and subclaims.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.