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Message type: E = Error
Message class: ICL_FSRI - Messages for FS-RI
Message number: 020
Message text: No matching contract data for reserves found in claim &1
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ICL_FSRI020
- No matching contract data for reserves found in claim &1 ?The SAP error message ICL_FSRI020 indicates that there is no matching contract data for reserves found in the specified claim. This error typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management module.
Cause:
The error can be caused by several factors, including:
- Missing Contract Data: The claim may not be linked to a valid insurance contract, or the contract data may not be properly configured in the system.
- Incorrect Claim Reference: The claim number referenced may be incorrect or does not exist in the system.
- Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing or outdated contract information.
- Configuration Issues: The configuration settings for the insurance contracts or claims processing may not be set up correctly, leading to mismatches.
- Inactive or Expired Contracts: The contract associated with the claim may be inactive or expired, which can prevent the system from finding the necessary data.
Solution:
To resolve the error, you can take the following steps:
Verify Claim and Contract Data:
- Check the claim number to ensure it is correct and exists in the system.
- Verify that the claim is linked to a valid and active insurance contract.
Check Contract Status:
- Ensure that the contract associated with the claim is active and not expired or inactive.
Review Configuration Settings:
- Review the configuration settings for the insurance contracts and claims processing in the SAP system to ensure they are set up correctly.
Data Consistency Check:
- Perform a data consistency check to identify any discrepancies between the claims and contract data.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
Contact Support:
- If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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