How To Fix ICL_DISABILITY007 - Change to impairment is not permitted; claim status is &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_DISABILITY - Message Class for Impairments

• Message number: 007

• Message text: Change to impairment is not permitted; claim status is &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_DISABILITY007 - Change to impairment is not permitted; claim status is &1 ?

  The SAP error message ICL_DISABILITY007 indicates that a change to an impairment is not permitted due to the current status of the claim. The message typically includes a placeholder for the claim status (represented as &1), which provides additional context about why the change cannot be made.
  Cause:
  The error occurs when an attempt is made to modify an impairment record in the SAP system, but the claim associated with that impairment is in a status that does not allow for such changes. Common statuses that might trigger this error include:
  
  Closed: The claim has been finalized and no further changes can be made.
  Settled: The claim has been processed and settled, preventing any modifications.
  Rejected: The claim has been rejected, and changes may not be allowed until it is re-opened or re-evaluated.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Claim Status: Review the status of the claim associated with the impairment. You can do this by navigating to the relevant transaction in SAP and checking the claim details.
  
  
  Change Claim Status: If the claim is in a status that does not allow changes, you may need to change the status of the claim to one that permits modifications. This could involve:
  
  Re-opening the claim if it is closed.
  Adjusting the claim if it is in a rejected state.
  
  
  
  Consult with Stakeholders: If you are unsure about changing the claim status, consult with your team or the relevant stakeholders (e.g., claims processing team, compliance department) to ensure that any changes comply with internal policies and regulations.
  
  
  Use Appropriate Transactions: Ensure you are using the correct SAP transactions for making changes to impairments and claims. Sometimes, specific transactions have restrictions based on the claim status.
  
  
  Documentation: If changes are made, ensure that all modifications are well-documented for future reference and compliance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its documentation and may have specific notes addressing this issue.
  User Permissions: Ensure that you have the necessary permissions to make changes to claims and impairments in the SAP system.
  Training: If you frequently encounter this error, consider additional training on the claims management module in SAP to better understand the workflows and restrictions.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.