How To Fix ICL_DI075 - Communication type '&1' not valid for claim type &2 generatn &3 versn &4

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_DI - Messages for Direct Input Mode

• Message number: 075

• Message text: Communication type '&1' not valid for claim type &2 generatn &3 versn &4

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If necessary, assign communication type &v1& to the internal claim type
&v2& in Customizing activity <ZK>Configure Internal Claim Types</>. For
generation &v3&, version &v4&, choose the level <ZK>Subclaim</> and then
<ZK>Permitted Communication Types for Notes</>.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_DI075 - Communication type '&1' not valid for claim type &2 generatn &3 versn &4 ?

  The SAP error message ICL_DI075 indicates that there is an issue with the communication type being used for a specific claim type in the context of the SAP Claims Management module. The error message format suggests that the communication type specified (represented by &1) is not valid for the claim type (represented by &2) and the generation/version (represented by &3 and &4).
  Cause:
  
  Invalid Communication Type: The communication type you are trying to use is not configured or is not applicable for the specified claim type.
  Configuration Issues: There may be a misconfiguration in the settings for communication types and claim types in the SAP system.
  Data Entry Error: The communication type may have been entered incorrectly in the transaction or configuration settings.
  Versioning Issues: The version of the claim or the generation may not support the specified communication type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for Claims Management in SAP.
  Verify the mapping of communication types to claim types. Ensure that the communication type you are trying to use is valid for the specified claim type.
  
  
  
  Review Data Entry:
  
  Double-check the values entered for the communication type and claim type in the transaction where the error occurred.
  Ensure that there are no typos or incorrect values.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to Claims Management to understand the valid combinations of communication types and claim types.
  
  
  
  Update or Correct Data:
  
  If you find that the communication type is indeed invalid for the claim type, you may need to update the claim type or select a different communication type that is valid.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration or data entry, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim).
  Customizing Settings: The settings for communication types can typically be found in the SAP Customizing Implementation Guide (IMG) under the Claims Management section.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify claim types and communication types.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.