How To Fix ICL_DI060 - Communication type &1 is not supported for claim note &2 year &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_DI - Messages for Direct Input Mode

• Message number: 060

• Message text: Communication type &1 is not supported for claim note &2 year &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_DI060 - Communication type &1 is not supported for claim note &2 year &3 ?

  The SAP error message ICL_DI060 indicates that there is an issue with the communication type specified for a claim note in the context of insurance claims processing. This error typically arises when the system encounters a communication type that is not supported for the specified claim note in the given year.
  Cause:
  
  Unsupported Communication Type: The communication type you are trying to use is not valid for the claim note in question. This could be due to configuration settings in the SAP system.
  Incorrect Configuration: The communication types may not be properly configured in the system for the specific claim type or year.
  Data Entry Error: There may be a mistake in the data entry where an incorrect communication type is being referenced.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for communication types in the SAP system. Ensure that the communication type you are trying to use is defined and supported for the specific claim note and year.
  
  Navigate to the relevant configuration settings in the SAP IMG (Implementation Guide) for Insurance Claims.
  Verify that the communication type is correctly assigned to the claim type and year in question.
  
  
  
  Use Supported Communication Type: If the communication type is indeed unsupported, you may need to select a different communication type that is valid for the claim note and year.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for the specific version of SAP you are using to understand the valid communication types for your claim notes.
  
  
  Contact SAP Support: If you are unable to resolve the issue through configuration or data entry corrections, consider reaching out to SAP support for assistance. They may provide insights specific to your system setup.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  SPRO for configuration settings.
  ICL related transaction codes for insurance claims processing.
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address specific issues or provide updates to configuration settings.
  
  
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  
  By following these steps, you should be able to identify the cause of the ICL_DI060 error and implement a solution to resolve it.