How To Fix ICL_DI047 - Data inconsistency; policy currency cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_DI - Messages for Direct Input Mode

• Message number: 047

• Message text: Data inconsistency; policy currency cannot be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_DI047 - Data inconsistency; policy currency cannot be determined ?

  The SAP error message ICL_DI047, which states "Data inconsistency; policy currency cannot be determined," typically occurs in the context of insurance and claims management within the SAP system. This error indicates that the system is unable to determine the currency associated with a specific policy, which is essential for processing transactions related to that policy.
  Causes:
  
  Missing or Incorrect Policy Data: The policy may not have the necessary currency information defined in its master data.
  Inconsistent Data: There may be inconsistencies in the data related to the policy, such as missing entries in the relevant tables.
  Configuration Issues: The configuration settings for currency determination in the insurance module may not be set up correctly.
  Data Migration Issues: If data has been migrated from another system, there may be issues with how currency information was transferred.
  
  Solutions:
  
  Check Policy Master Data: Verify that the policy in question has the correct currency information defined. This can usually be done by accessing the policy details in the SAP system.
  Review Configuration Settings: Ensure that the configuration for currency determination in the insurance module is correctly set up. This may involve checking the customizing settings in the SAP IMG (Implementation Guide).
  Data Consistency Check: Run data consistency checks to identify any inconsistencies in the policy data. This may involve using specific transaction codes or reports designed for this purpose.
  Update or Correct Data: If any missing or incorrect data is identified, update the policy master data accordingly to include the correct currency information.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate to policy master data or configuration settings, such as IP01 (Create Policy) or IP02 (Change Policy).
  SAP Notes: Search for SAP Notes related to ICL_DI047 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.