How To Fix ICL_DI025 - Damage category EQ is no longer supported. Use PE instead.

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_DI - Messages for Direct Input Mode

• Message number: 025

• Message text: Damage category EQ is no longer supported. Use PE instead.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_DI025 - Damage category EQ is no longer supported. Use PE instead. ?

  The SAP error message ICL_DI025 indicates that the damage category "EQ" (which typically stands for "Equipment") is no longer supported in the context of the SAP Insurance Claims Management (ICM) module. Instead, the system suggests using "PE" (which usually stands for "Property Damage") as the appropriate damage category.
  Cause:
  The error occurs because the system has been updated or configured to no longer recognize "EQ" as a valid damage category for processing claims. This could be due to:
  
  Changes in configuration settings.
  Updates in the SAP system that deprecated certain categories.
  Business process changes that require a shift in how damage categories are classified.
  
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Change the Damage Category:
  
  When entering or processing a claim, replace the damage category "EQ" with "PE". This can typically be done in the claim entry screen or wherever the damage category is specified.
  
  
  
  Review Configuration:
  
  If you have access to the configuration settings, check the damage category settings in the SAP system. Ensure that "PE" is set up correctly and that any necessary mappings or settings are in place.
  
  
  
  Consult Documentation:
  
  Review any recent updates or changes in the SAP documentation or release notes that might explain the deprecation of the "EQ" category.
  
  
  
  Training and Communication:
  
  Ensure that all users involved in the claims process are informed about the change in damage categories. Provide training if necessary to avoid confusion in the future.
  
  
  
  Contact SAP Support:
  
  If you are unsure about the changes or need further assistance, consider reaching out to SAP support or your internal SAP team for guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or solutions related to this error message.
  User Manuals: Refer to user manuals or training materials for the Insurance Claims Management module to understand the implications of changing damage categories.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and continue processing claims without further issues.