Message type: E = Error
Message class: ICL_DI - Messages for Direct Input Mode
Message number: 004
Message text: Claim with external handle &1 is being processed
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ICL_DI004
- Claim with external handle &1 is being processed ?The SAP error message ICL_DI004 indicates that a claim with a specific external handle is currently being processed. This typically means that the claim is locked or in a state where it cannot be modified or accessed because another process is handling it.
Cause: Concurrent Processing: The claim is being processed by another user or system transaction, which locks the claim for editing or viewing. Long-running Processes: A background job or a long-running transaction may be holding the lock on the claim. System Errors: There may be issues with the system that prevent the claim from being released properly.
Solution: Wait and Retry: If the claim is being processed by another user, wait for a few moments and then try to access the claim again. Check Lock Entries: Use transaction code SM12 to check for lock entries related to the claim. If you find a lock that should not be there, you may need to delete it
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