How To Fix ICL_CUST_PM017 - Benefit type process data ID "&1" does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 017

• Message text: Benefit type process data ID "&1" does not exist

What causes this issue?

The <DS:DE.ICL_BENTYPE_PROCESS_DATA_D>benefit type process data ID</> '
&V1&' does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

In IMG activity <ZK>Configure Benefit Type Process Data</>, define the
value '&V1&' as a benefit type process data ID.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM017 - Benefit type process data ID "&1" does not exist ?

  The SAP error message ICL_CUST_PM017 indicates that the benefit type process data ID specified (represented by "&1") does not exist in the system. This error typically occurs in the context of the SAP Insurance or Claims Management module, where benefit types are defined for processing claims or benefits.
  Cause:
  
  Missing Configuration: The benefit type process data ID may not have been configured in the system. This could happen if the necessary setup steps were not completed during the implementation or if the configuration was inadvertently deleted or not transported correctly.
  Incorrect Input: The ID being referenced may be incorrect or misspelled in the transaction or program that is trying to access it.
  Transport Issues: If the configuration was recently transported from another system (e.g., from a development to a production environment), the transport may not have included the necessary benefit type data.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view or access the benefit type data.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration area in SAP (usually under the customizing settings for Claims Management or Insurance).
  Verify that the benefit type process data ID exists and is correctly configured.
  If it does not exist, you may need to create it or restore it from a backup.
  
  
  
  Verify Input:
  
  Double-check the input for the benefit type process data ID to ensure it is correct. Look for any typos or incorrect references.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that the benefit type process data was included in the transport request.
  If it was not included, you may need to re-transport the necessary configuration.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the benefit type process data. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific benefit type process data ID to see if there are any known issues or additional configuration steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the SAP Customizing Implementation Guide) to navigate to the relevant configuration areas.
  SAP Notes: Search for SAP Notes related to the error message or the specific benefit type process data ID for any patches or updates that may resolve the issue.
  Documentation: Review the SAP Help Portal for documentation on Claims Management and Benefit Types for additional context and configuration guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.