How To Fix ICL_CONF_REPREIMB001 - Payments with an amount of zero are not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_REPREIMB - Configurable Messages for Repetitive Payment

• Message number: 001

• Message text: Payments with an amount of zero are not permitted

What causes this issue?

The result of the compensation calculation is that the amount to be paid
out is zero. Payments with an amount of zero are not permitted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
If you want to make a payment, even though the limits and deductibles
mean that no payment should be made, proceed as follows:
Create a payment directly without using the compensation calculation.
If you do not want to make a payment, enter a rejection reason for all
remaining claim items.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_REPREIMB001 - Payments with an amount of zero are not permitted ?

  The SAP error message ICL_CONF_REPREIMB001 indicates that a payment transaction is being attempted with an amount of zero, which is not allowed in the system. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with reimbursements or payments related to claims.
  Cause:
  
  
  Zero Amount Payment: The primary cause of this error is that the system is trying to process a payment or reimbursement with a value of zero. This could happen due to:
  
  Incorrect data entry where the payment amount was not properly filled in.
  A calculation error that resulted in a zero amount.
  A business rule or condition that leads to a zero payment being generated.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that do not allow for zero payments, which is a common practice in financial systems to avoid processing unnecessary transactions.
  
  
  Solution:
  
  
  Check Payment Amount: Review the payment or reimbursement entry to ensure that the amount is correctly specified. If it is supposed to be a non-zero amount, correct the entry.
  
  
  Review Calculation Logic: If the payment amount is derived from calculations (e.g., based on claim amounts, deductions, etc.), verify the logic to ensure that it is functioning correctly and not resulting in a zero value.
  
  
  Adjust Configuration: If the business process allows for zero payments under certain conditions, you may need to adjust the configuration settings in SAP. However, this should be done with caution and in accordance with business rules.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance on handling payments and reimbursements in your version of SAP.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to claims management and payments, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  User Roles and Authorizations: Ensure that the user processing the payment has the necessary roles and authorizations to perform the transaction.
  
  By following these steps, you should be able to resolve the error and successfully process the payment or reimbursement in SAP.