How To Fix ICL_CONF_REPREIMB001 - Payments with an amount of zero are not permitted

ICL_CONF_REPREIMB001 - Overview

• Message type: E = Error

• Message class: ICL_CONF_REPREIMB - Configurable Messages for Repetitive Payment

• Message number: 001

• Message text: Payments with an amount of zero are not permitted

What causes this issue?

The result of the compensation calculation is that the amount to be paid
out is zero. Payments with an amount of zero are not permitted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
If you want to make a payment, even though the limits and deductibles
mean that no payment should be made, proceed as follows:
Create a payment directly without using the compensation calculation.
If you do not want to make a payment, enter a rejection reason for all
remaining claim items.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL_CONF_REPREIMB001 - Details

• The SAP error message ICL_CONF_REPREIMB001 indicates that a payment transaction is being attempted with an amount of zero, which is not allowed in the system. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with reimbursements or payments related to claims.
  
  Cause:
  
  
  Zero Amount Payment: The primary cause of this error is that the system is trying to process a payment or reimbursement with a value of zero. This could happen due to:
  
  Incorrect data entry where the payment amount was not properly filled in.
  A calculation error that resulted in a zero amount.
  A business rule or condition that leads to a zero payment being generated.
  
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that do not allow for zero payments, which is a common practice in financial systems to avoid processing unnecessary transactions.
  
  
  
  Solution:
  
  
  Check Payment Amount: Review the payment or reimbursement entry to ensure that