How To Fix ICL_CONF_PAY013 - Incoming payment not saved yet

ICL_CONF_PAY013 - Overview

• Message type: E = Error

• Message class: ICL_CONF_PAY - Configurable Messages for Payments

• Message number: 013

• Message text: Incoming payment not saved yet

What causes this issue?

A payment has been received in SAP Collections and Disbursements (FS-CD)
for a claim. This incoming payment may be the following:
Refund
Request from subrogation/recovery
Request from salvage

System Response

The system displays the incoming payment with this message.

How to fix this error?

Save the incoming payment. The payment is then regarded as reported in
SAP Claims Management.
For more information, use the keyword <ZK>incoming payments</> in the
documentation for SAP Claims Management at <LB>
http://help.sap.com/insurance-cm</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_PAY013 - Incoming payment not saved yet ?

  The SAP error message ICL_CONF_PAY013: Incoming payment not saved yet typically occurs in the context of the SAP Insurance module, particularly when dealing with incoming payments related to claims or policies. This error indicates that the system is unable to process a transaction because the incoming payment has not been saved or recorded in the system.
  Causes:
  
  Incomplete Payment Entry: The incoming payment may not have been fully entered or saved in the system.
  Transaction Lock: The transaction might be locked due to another user or process, preventing the payment from being saved.
  System 
  Configuration Issues: There may be configuration issues in the SAP system that prevent the payment from being processed correctly.
  Data Consistency Issues: There could be inconsistencies in the data that are preventing the payment from being saved.
  Authorization Issues: The user may not have the necessary authorizations to save the incoming payment.
  
  Solutions:
  
  Check Payment Entry: Ensure that the incoming payment has been fully