How To Fix ICL_CLOSE_CLAIM_UI006 - New payments exist; you cannot close the claim

ICL_CLOSE_CLAIM_UI006 - Overview

• Message type: E = Error

• Message class: ICL_CLOSE_CLAIM_UI - Message Class for Close Claim

• Message number: 006

• Message text: New payments exist; you cannot close the claim

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CLOSE_CLAIM_UI006 - New payments exist; you cannot close the claim ?

  The SAP error message ICL_CLOSE_CLAIM_UI006 indicates that there are new payments associated with a claim that prevent it from being closed. This typically occurs in the context of the SAP Claims Management module, where claims are processed and managed.
  
  Cause:
  The error arises when:
  
  There are pending or new payments linked to the claim that have not been fully processed or cleared.
  The system is designed to prevent the closure of a claim that still has financial transactions associated with it to ensure that all financial obligations are settled before the claim is closed.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Pending Payments:
  
  Review the claim to identify any pending payments. You can do this by navigating to the claim details and checking the payment history or related transactions.
  
  
  
  Process Payments:
  
  If there are payments that need to be processed, ensure that they are completed. This may involve approving, posting, or clearing the payments