How To Fix ICL_CLOSE_CLAIM_UI006 - New payments exist; you cannot close the claim


ICL_CLOSE_CLAIM_UI006 - Overview

  • Message type: E = Error

  • Message class: ICL_CLOSE_CLAIM_UI - Message Class for Close Claim

  • Message number: 006

  • Message text: New payments exist; you cannot close the claim

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_CLOSE_CLAIM_UI006 - New payments exist; you cannot close the claim ?
    The SAP error message ICL_CLOSE_CLAIM_UI006 indicates that there are new payments associated with a claim that prevent it from being closed. This typically occurs in the context of the SAP Claims Management module, where claims are processed and managed.
    
    Cause: The error arises when: There are pending or new payments linked to the claim that have not been fully processed or cleared. The system is designed to prevent the closure of a claim that still has financial transactions associated with it to ensure that all financial obligations are settled before the claim is closed.
    Solution: To resolve this error, you can take the following steps: Check for Pending Payments: Review the claim to identify any pending payments. You can do this by navigating to the claim details and checking the payment history or related transactions. Process Payments: If there are payments that need to be processed, ensure that they are completed. This may involve approving, posting, or clearing the payments

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