How To Fix ICL_CLAIM007 - Withdrawal amount &1 exceeds maximum benefit value of &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CLAIM - Message Class for Claims

• Message number: 007

• Message text: Withdrawal amount &1 exceeds maximum benefit value of &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CLAIM007 - Withdrawal amount &1 exceeds maximum benefit value of &2 ?

  The SAP error message ICL_CLAIM007 indicates that the withdrawal amount specified in a claim exceeds the maximum benefit value allowed for that claim. This error typically occurs in the context of insurance claims processing within the SAP system, particularly in modules related to insurance and claims management.
  Cause:
  
  Excess Withdrawal Amount: The amount being requested for withdrawal is greater than the maximum benefit value that has been defined for the claim.
  Configuration Issues: There may be incorrect configuration settings in the insurance product or policy that define the maximum benefit limits.
  Data Entry Errors: The user may have mistakenly entered an incorrect withdrawal amount.
  Policy Limits: The policy associated with the claim may have specific limits that restrict the amount that can be withdrawn.
  
  Solution:
  
  Verify Withdrawal Amount: Check the withdrawal amount entered in the claim and ensure it is within the allowable limits.
  Review Maximum Benefit Value: Look at the maximum benefit value defined for the claim. This can usually be found in the policy details or claim configuration.
  Adjust Claim Amount: If the withdrawal amount is indeed too high, adjust it to be within the maximum benefit value.
  Check Policy Configuration: If the maximum benefit value seems incorrect, review the policy configuration settings in the SAP system to ensure they are set up correctly.
  Consult Documentation: Refer to the relevant SAP documentation or user manuals for guidance on handling claims and understanding benefit limits.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or a consultant for further assistance.
  
  Related Information:
  
  SAP Modules: This error is typically encountered in SAP modules related to insurance, such as SAP FS-ICM (Insurance Contract Management) or SAP FS-CD (Collections and Disbursements).
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating claims and policies, such as ICL_CLAIM for claims processing.
  User Roles: Ensure that the user has the appropriate permissions to process claims and make withdrawals, as restrictions may also lead to errors.
  Testing: If changes are made to configurations or policies, conduct thorough testing to ensure that the error does not recur and that the system behaves as expected.
  
  By following these steps, you should be able to resolve the error and process the claim correctly.