How To Fix ICL_CLAIM002 - Request data has been changed; check the captured claim data

ICL_CLAIM002 - Overview

• Message type: E = Error

• Message class: ICL_CLAIM - Message Class for Claims

• Message number: 002

• Message text: Request data has been changed; check the captured claim data

What causes this issue?

You have changed the <DS:DE.ICL_EFFECTIVE_DT_D> contract validity date
</>, the <DS:DE.ICL_LOSSCAUSE>cause of loss</> or the person involved.
This constitutes a change to the request data for the claim and might
affect claim data that has already been captured.

System Response

The system might have updated the contract data upon which the claim is
based and loaded new benefit values and waiting periods into the claim.

How to fix this error?

Check the claim data that has already been captured, such as
The benefits that have been determined (benefit values, taxes, waiting
periods)
The benefit split
The fund settlement
The payment; you might need to reverse the payment

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CLAIM002 - Request data has been changed; check the captured claim data ?

  The SAP error message ICL_CLAIM002 indicates that there has been a change in the request data for a claim, and it suggests that you should check the captured claim data. This error typically occurs in the context of the SAP Claims Management module, which is used for processing insurance claims.
  
  Cause:
  The error can be caused by several factors, including:
  
  Data Modification: The claim data may have been modified after it was initially captured. This could happen if multiple users are accessing and editing the same claim simultaneously.
  Inconsistent Data: There may be inconsistencies between the data in the claim and the data in the underlying database or related documents.
  System Configuration: Incorrect configuration settings in the SAP system can lead to issues with data capture and validation.
  User Input Errors: Manual entry errors or incorrect data input can also trigger this error.
  
  
  Solution:
  To resolve the ICL_CLAIM002 error, you can take the following steps:
  
  Check Claim Data: Review