How To Fix ICL_CF652 - Parallel processing: All available servers are overloaded

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 652

• Message text: Parallel processing: All available servers are overloaded

What causes this issue?

None of the application servers of the server group has the minimum
number of free dialog processes.

System Response

Processing is canceled.

How to fix this error?

Start the evaluation without parallel processing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF652 - Parallel processing: All available servers are overloaded ?

  The SAP error message ICL_CF652 indicates that all available servers for parallel processing are currently overloaded. This typically occurs in scenarios where a large number of parallel processing requests are being executed, and the system resources (like CPU, memory, or I/O) are insufficient to handle the load.
  Causes:
  
  High Load on the System: A sudden spike in workload can lead to all available servers being busy.
  Insufficient Resources: The system may not have enough resources (CPU, memory, etc.) allocated to handle the parallel processing requests.
  Configuration Issues: The configuration settings for parallel processing may not be optimized for the current workload.
  Long-Running Processes: Some processes may be taking longer than expected, causing a backlog of requests.
  Network Issues: If the servers are distributed across a network, network latency or issues can contribute to overload.
  
  Solutions:
  
  Monitor System Performance: Use transaction codes like ST03N, ST06, or SM66 to monitor system performance and identify bottlenecks.
  Increase Resources: If possible, increase the hardware resources (CPU, memory) allocated to the SAP system.
  Optimize Parallel Processing Settings: Review and adjust the settings for parallel processing in the SAP system. This can include increasing the number of parallel processes allowed.
  Review Long-Running Jobs: Identify and analyze any long-running jobs that may be causing delays. You can use transaction SM37 to check job statuses.
  Load Balancing: If you are using a distributed system, ensure that load balancing is properly configured to distribute the workload evenly across servers.
  Schedule Jobs During Off-Peak Hours: If possible, schedule heavy processing jobs during off-peak hours to reduce the load during peak times.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as performance improvements may be included in newer versions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to parallel processing and performance issues. SAP frequently releases notes that address specific error messages and performance tuning.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation for best practices on configuring and managing parallel processing.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the ICL_CF652 error and improve the performance of your SAP system.