How To Fix ICL_CF628 - Final payment not possible

ICL_CF628 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 628

• Message text: Final payment not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

ICL_CF628 - Details

• The SAP error message ICL_CF628, which states "Final payment not possible," typically occurs in the context of the SAP Insurance and Financial Services module, particularly when dealing with claims processing. This error indicates that the system has determined that a final payment cannot be processed for a particular claim.
  Causes:
  
  Claim Status: The claim may not be in a status that allows for final payment. For example, it might still be under review or pending additional documentation.
  Payment Amount: The amount being processed may exceed the allowable limits or may not match the expected final payment amount.
  Missing Documentation: Required documents or approvals may be missing, preventing the final payment from being processed.
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict final payments under certain conditions.
  Open Items: There may be open items or outstanding issues related to the claim that need to be resolved before a final payment can be