How To Fix ICL_CF612 - Reserve type &1, posting type &2: No Customizing entry exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 612

• Message text: Reserve type &1, posting type &2: No Customizing entry exists

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

In IMG activity <ZK>Assign G/L Accounts to Reserve Types</> , create an
entry for the combination of reserve type &v1&, posting type &v2&.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF612 - Reserve type &1, posting type &2: No Customizing entry exists ?

  The SAP error message ICL_CF612 indicates that there is a missing customizing entry for a specific reserve type and posting type in the SAP system. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with reserves and postings related to claims.
  Cause:
  The error message is triggered when the system attempts to process a reserve or posting but cannot find the necessary configuration in the customizing settings. This can happen due to:
  
  Missing Customizing Entries: The required entries for the specified reserve type and posting type have not been defined in the system.
  Incorrect Configuration: The configuration might be incorrect or incomplete, leading to the system being unable to find the necessary mapping.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing entries.
  
  Solution:
  To resolve the ICL_CF612 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for Claims Management in the SAP system.
  Use transaction code SPRO to access the SAP Reference IMG.
  Go to Claims Management -> Basic Settings -> Define Reserve Types and Define Posting Types.
  Verify that the reserve type and posting type mentioned in the error message exist and are correctly configured.
  
  
  
  Create Missing Entries:
  
  If the required entries do not exist, you will need to create them. Ensure that you define the reserve type and posting type according to your business requirements.
  
  
  
  Review Transport Requests:
  
  If the customizing settings were recently transported, check the transport requests for any errors or issues. You may need to re-transport the relevant customizing settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to Claims Management and the specific reserve and posting types you are working with. This can provide insights into the expected configuration.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuring reserve and posting types.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP Help documentation for Claims Management to understand the configuration requirements better.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CF612 error in your SAP system.